Vivinet Diagnostics

Vivinet™ Diagnostics quickly pinpoints call quality problems in Voice over IP (VoIP) networks and explains why you are experiencing reduced call quality. The Vivinet Diagnostics software reduces the time needed to resolve voice quality issues and lessens the skills required for VoIP troubleshooting, in both pre-deployment and post-deployment environments. Though simple to use, Vivinet Diagnostics provides even experts with the data needed to troubleshoot complex VoIP problems in just minutes.

Vivinet Diagnostics

Key Benefits

• Reduces the skills required for VoIP troubleshooting. Automates each step during troubleshooting, reducing the need for extensive know-how. Vivinet Diagnostics finds problems, identifies their causes and prioritizes them for you.
• Cuts down on time spent resolving voice quality issues. Allows you to rapidly determine the cause of the problem and verify that your fixes have worked.
• Minimizes the tools required. Combines network discovery, synthetic transactions and monitoring of WANs, LANs and network devices. Because this single tool gathers such a broad collection of information, it is able to analyze the data in a way that you couldn't do using multiple, separate tools.
• Enables troubleshooting in both pre- and post-deployment environments. Utilizes NetIQ Performance Endpoints, which are often deployed for VoIP readiness assessments, or the actual VoIP phones after deployment to streamline troubleshooting.
• Requires minimal configuration. Automatically discovers the information it needs to troubleshoot problems. To do the initial setup, you only need to provide the community strings for your routers and switches. For each problem you are troubleshooting, you provide either two IP addresses or two phone numbers.